How to improve the digital banking experience by using real-time recommendations

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Learn how banks can facilitate a better, more engaging and delightful digital banking experience for their customers

Learn how banks can facilitate a better, more engaging and delightful digital banking experience for their customers

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Retail banks often struggle to improve engagement and extend long-term value to their customers. A shortage of relevant data leaves them unable to make good recommendations and bring more people to their products.


In this engaging and informative webinar, join us as we share our expert knowledge and experience on how behavioural and transactional data combined with advanced machine learning algorithms can facilitate a better, more engaging and delightful digital banking experience for banking customers. Our team of panellists will guide you through smarter product recommendations, answering key questions such as:

  • What is alternative data and machine learning?
  • The relationship between alternative data (behavioural and transactional), machine learning and traditional scoring models
  • Delivering relevant product recommendations while still complying with data privacy regulations
  • How can banks help customers improve their liquidity management?

Speaker Panel

Panellist: Michele Tucci, Chief Product Officer, credolab mtucci@credolab.com 

Panellist: Joan Alfonso, Product Owner, Strands alfonso@strands.com