Fraud Rate Reduction

CredoLab helped a leading consumer finance organization in Indonesia reduce the fraud rate by 22% without compromising the approval rate

The Challenge

  • Detect fraud without affecting customer journey
  • Decrease the percentage of borrowers who missed their first payment by 30+ days
  • Eliminate Loss Given Default or LDG

    The Solution

    • Integrated CredoSDK with client’s mobile App
    • Device metadata analysed upon customer’s consent
    • Fraud scores generated within seconds to indicate good applicants from the bad

    Default Rate

    -22%

    User Adoption

    93%

    (% of customers who grant permissions)

    Time to Yes

    <5s

    (time from scoring request to response)

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