Aug 25, 2022
Learn how to optimise your work with the IT team and integrate credolab’s solutions into your company more seamlessly and streamlined.
The planning process is crucial for companies looking to launch their product or services as soon as possible. However, even with good planning, long IT queues are one of the main reasons for delays in product launches and new software implementations. In truth, the list of implementations or developments that an IT department must go through before working on a new integration can be a hassle.
At credolab, we understand that IT queues are generally crammed and that's why we have worked tirelessly to make the integration of our SDK as low-touch as possible. In this guide, I will share how you can optimise your work with the IT team and integrate credolab's solutions in a seamless, streamlined way. So how do IT teams work?
Scrum and Agile, the most popular methodologies, work with sprints, a series of iterations that break down big, complex projects into smaller pieces, delivering working software frequently and easily responding to change. The problem is that if a task is not completed in a sprint, it gets put into a backlog. This slows down the entire project and may compromise future task prioritisation processes.
IT queue (a.k.a. IT tasks list) is a term that defines the list of implementations or developments that an IT department must go through before working on a new integration.
All of the above share one common factor, IT queues. With Scrum or Agile methodologies, the IT team will always need to go through a list of implementations before moving on to the next project. As a fintech, we understand this and are committed to helping you work through your IT tasks list and get credolab's results as soon as possible.
One of the main problems that some clients have faced in the past is finding a quick slot in their IT queue to integrate credolab’s solutions. Since integrating credolab’s SDK takes between 2 to 5 days, the IT team shall allocate 1 software developer to integrate and test the SDK - that's between 2 to 5 man-days. While this is usually a short project, a combination of limited resources and perceptions may deprioritise the project.
To prove the value of our products, we established a Customer Success team dedicated to working with clients and sharing information, manuals and guidelines. Moreover, we have also created an SDK trial area on credolab.com that allows developers to evaluate the ease of integration of our solutions embedded in any app or website. By doing this, you will be able to integrate the SDK with one simple API that includes all insights, allowing you to get actual credit scores and digital insights in real-time.
Besides that, the team pushing for credolab integration may need to build the business case to justify a high IT priority.
Credolab's solutions aren't just for risk departments. Businesses can use our solutions to improve sales, marketing, user experience, and fraud processes by reducing costs, increasing conversions, and reducing churn. This solves a variety of questions:
IT queues are planned ahead and generally full for several quarters. Although some tasks can be "dropped in" in an existing sprint or cycle, proper planning is still required to ensure that happens. Without planning, IT queues will always be full. So, if your Q1 to Q3 queue looks full and you wait until Q4 to prioritise credolab, your Q4 will probably be booked, and the integration will likely slip to the next quarter.
Although integrating credolab is easy, we recommend planning backwards to ensure the many steps needed are done before launching. Such as:
To complete all the steps above, we recommend starting the end-to-end process a few months before the launch date.
Credolab’s software covers three large market segments through credit scoring, fraud detection and marketing. The sooner you integrate, the quicker you’ll see the business impact. Your company could take advantage of all risk, marketing and fraud insights from day one! And there are different layers of insights that can be ingested depending on the use case and the level of sophistication of your data analytics team:
Although each IT team has its own way of working, it is necessary to understand that no matter the methodology, be it Waterfall, Agile, Lean or Scrum, planning is a must if the company wants to see results as soon as possible and experience the gains of credolab’s software. Therefore, forethought is important, and you can get our help with that!
Access data insights solutions that deliver growth - Fraud detection | Credit scoring | Marketing segmentation. Helps you say "YES" more confidently to more customers!
Learn more about credolab's products and possibilities with our features through our Blog section, and feel free to share our content with your team!