Getting fair credit to people who need it is a global problem. The pandemic has made this a harder problem to address because there are now even greater pressures to balance credit access with credit risk management.
Traditional banks and lenders often have limited abilities to innovate fast and radically transform how they serve customers. On the other hand there are the customer-obsessed, tech-driven ecosystems that would love to integrate financial solutions anywhere they can. However, unlike the older, more battle-scarred banks, these tech titans have no experience handling crises of this scale and little preparation for juggling over-regulation and compliance, banking processes.
Each player has a role to play in shaping the future of credit - but will this be for the good of consumers? For the full insights into the future of fair credit, download our ebook here.