A major African neobank serving millions of consumers with low-cost retail financial products designed for unbanked and underserved markets.
As the bank rapidly expanded its unsecured personal loan portfolio, it faced significant hurdles in maintaining portfolio health while driving financial inclusion
To grow responsibly, lenders need a broader and more predictive view of applicant risk. Even with alternative data sources in play, many current models are still missing one critical layer: behavioural data that reveals true intent and repayment capacity.
Credolab Added a Behavioural Layer to the Existing Underwriting Stack.
Credolab was integrated into the client's decisioning workflow and delivered measurable
business impact within the first benchmarking cycle.
Side-by-side comparison of bureau-only baseline vs. bureau plus Credolab on the
same population, same observation window.
Case Study Sheet
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