Our Privacy Policy

(Last Updated: July 2017)

At CredoLab it is important to us that you feel comfortable and trust us with your information when you use the CredoLab services. Please take a few minutes to read this Privacy Policy, so that you understand what information we collect, what we do with it and why.

Why do you collect my data?
It’s simple. We provide products and services to help produce a real-time credit decision. We use data to produce the alternative credit score via our proprietary mobile application (CredoApp) using highly sophisticated algorithms & predictive analytics. In addition to using data that can identify you we also use data that does not identify you, called non-personal data, to improve our products and services. In particular, we may use non-personal data to build anonymous data profiles and provide segmented risk profile, generate aggregate statistical information, and to improve and administer our current products and create new products. You can be assured that we protect the information we collect. By using our products or services, you agree to the collection, use, and sharing of your data in accordance with this Privacy Policy. Unless the specific product states otherwise, all CredoLab products and services are included under this Privacy Policy.

How do you collect my data?
We collect your data when you download our application and consent to us obtaining your digital footprint. We will not and cannot extract a digital footprint without your consent. Much of our automatic collection is done through the use of things like cookies and tracking beacons.

What do you collect that can identify me?
Like many companies, some of the information we collect, known as personal data, can identify you. An example of personal data might be your name or email address. Some personal data we collect automatically when you use our application. This information may include some or all of the following types of information: SIM (Subscriber Identification Module) card number;Device ID numbers, including Machine ID, IMEI and/or MEID;Geographic location based on GPS/Wi-Fi/communications network local information.

What do you collect that cannot identify me?
We collect many types of data, called non-personal data that does not personally identify you. While we cannot list out each and every type of non-personal data that we collect, we’ve tried below to give you a general understanding of what types of non-personal data we collect and examples to help you see what we mean. We collect non-personal data to improve our services, including:Advertising ID associated with your device;Internet service provider or mobile network you use to connect to our products; andInformation regarding other applications you may have on your device and how they are used. We may also aggregate and/or anonymize personal data we collect about you. For instance, although we would consider your precise location to be personal data if stored separately, if we combined the locations of our users into a data set that could only tell us how many users were located in a particular country, we would not consider this aggregated information to be personally identifiable.

Do you share my data?
Yes, though when and how we share it depends on whether it is personal data or non-personal data. CredoLab may share non-personal data with third parties and may publicly display aggregate or anonymous information.

We may share your data:
When authorized by law or necessary to comply with a valid legal process; when required to protect and defend the rights or property of CredoLab, including the security of our products and services; when necessary to protect the personal safety, property or other rights of the public, CredoLab or its customers or employees; orin connection with a sale of all or part of our business. If we are involved in a merger, acquisition or asset sale, we will abide by this Privacy Policy, and any affected users will be informed if we transfer any personal data to a third party or if personal data becomes subject to a different privacy policy as a result.

What rights do I have over my data? You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with. You have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you) your personal data at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive, or would require a disproportionate effort. Unless you request us to delete your data, please note that we may keep your personal data after you stop being a user (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected). You have the right to expect us to protect your personal data and keep it safe. We work hard to protect CredoLab and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we hold. In particular: We abide by this Privacy Policy at all times with respect to all data that we collect from you;We limit the use and disclosure of your data, and work to ensure that anyone with whom we share such information treats that information with the privacy and security it deserves; andWe have put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information we collect.

What changes have you recently made?
We reserve the right to change this Privacy Policy at any time and will indicate the date the Privacy Policy was most recently updated. If there have been significant changes, we will highlight any such changes and will attempt to directly alert you when possible. We will also keep prior versions of this Privacy Policy in an archive for your review. Recent Changes: N/A

How can I contact you?
If have any questions about this policy or any of the above, please email us at privacypolicy@credolab.com.
You may contact us by mail at: CredoLab Pte. Ltd, #12-01 Capital Tower, 168 Robinson Road, Singapore 068912.

Is there anything else I need to know?
Periodically, our site or products may contain links to and from websites or other external destinations managed by third parties. If you follow a link to any of these destinations (like offers on mobile app stores etc.), please note that those sites have their own privacy policy. When you are on those sites you are subject to those policies, and should therefore read and understand them before you submit any personal data to those sites.