Customer Journey
Applicants receive an SMS from the lender with the link to download the CredoApply app. Once installed, they follow the steps below to complete their application:
1. Fill in Loan Application Form
The applicant completes the form and uploads the necessary documents required by the lender.
2. Allow the App to Make Credo Analysis
To generate the credit score, the app requires the applicant to give necessary permissions to access the metadata of the device
3. Submit the Loan Application
Within seconds the scoring is completed and the complete application along with the score is sent to the underwriter for processing.
